herkamo's profile

Visitor

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3 Messages

Sunday, December 28th, 2025 8:46 PM

I can't get in my email

I can't get in my email

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Expert

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118K Messages

5 months ago

Concern moved here to the E-mail help section for assistance. 

Expert

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34.3K Messages

5 months ago

@herkamo 

I can't get in my email

https://connect.xfinity.com/appsuite  <---- try here.  If that works, bookmark it.  If it doesn't work, post back here.

Official Employee

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3.2K Messages

5 months ago

Hi there, @herkamo I'm sorry for the trouble you are having trying to log into your email. Since it's been a few days since you posted last, were you able to access your email?-Richard

Visitor

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1 Message

I cannot get into my Infinity email I am so angry right about now I have stuff coming to my Comcast email Infinity email but cannot get in it you all is wrong for this Yahoo I want you off my page I do not like Yahoo I want my contest email back it send email back please thank you

Expert

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34.3K Messages

@WIREPICK

I cannot get into my Infinity email I am so angry right about now I have stuff coming to my Comcast email Infinity email but cannot get in it you all is wrong for this Yahoo I want you off my page I do not like Yahoo I want my contest email back it send email back please thank you

If you transitioned to Yahoo! Mail, there is no coming back to Comcast.  Sorry.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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3.1K Messages

 

WIREPICK Thank you for stopping in for help with your Xfinity email now that you transitioned over to Yahoo. Once your transition is completed, as @Again mentioned, you would not be able to transition back. If you are having issues with your email/password and or login information, you will find help and support at welcome.yahoo.com.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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