galbatron's profile

Visitor

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1 Message

Wednesday, May 29th, 2024 10:44 PM

I can't load my emails

My emails won't load. 

Official Employee

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1.7K Messages

6 months ago

Thank you for reaching out to us @galbatron! Are you signing into your email on our website here, or are you using a third party app/site such as Apple mail or Outlook?

1 Message

I am trying to load through outlook

Official Employee

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1.5K Messages

 

user_y0z0ar You will want to ensure access to third party email programs is enabled on the https://connect.xfinity.com/ portal. Here is an article that will walk you though the steps: Turn your access to third-party email programs on or off in Xfinity Email
 
Also, when you enter in your Comcast.net account credentials in Outlook try adding the password first, then your email address.

 

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