Visitor

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1 Message

Wednesday, February 4th, 2026 3:23 PM

I can’t receive emails.

Why can’t I receive emails 

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Official Employee

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2.7K Messages

4 days ago

 

user_soz0si Good morning thank you for reaching out via our Xfinity Community Forums. Can you tell me more about what you are experiencing this morning? Are you trying to access your email via an email client like outlook or at Xfinity.com?  

 

Expert

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33.5K Messages

3 days ago

@user_soz0si 

Why can’t I receive emails 

Did you check to see if your emails are being forwarded somewhere?

Visitor

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1 Message

I need my email to be on my screen

Expert

 • 

33.5K Messages

@karspol

I need my email to be on my screen

What screen are you referring to?  Your computer screen? or a device, and if so which one?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

 • 

2.3K Messages

Hello karspol thanks so much for reaching out here on our Xfinity Forums and adding your voice to the conversation! Were you able to see the questions asked by our Expert @Again? Are you having issues accessing your Xfinity email on a specific platform? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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