cesjad312 Thanks for posting on our Community Forums. I'm sorry to hear about the mail being deleted by mistake. Were you using our Xfinity Website to manage the emails? Or a third-party email client (Outlook, Apple Mail)?
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Actually I called Comcast, and between a call and a great follow up chat with a rep, I was able to have the issue solved. Thanks for checking in on my problem.
That's great to hear. Please let us know anytime if there is anything more we can do. We are here for you 7 days a week!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityDilary
Official Employee
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2.4K Messages
3 months ago
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stvr
Contributor
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47 Messages
3 months ago
Actually I called Comcast, and between a call and a great follow up chat with a rep, I was able to have the issue solved. Thanks for checking in on my problem.
1
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