Visitor
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14 Messages
I empty my Trash folder everyday, I still receive a message that my mailbox is 98% full. Why?
I've moved the emails I wish to keep into folders and have been deleting over 2,000 emails so far. Yet, I still see the message everyday morning, telling me to delete emails. I am deleting continually. Why aren't my emails I delete gone forever from my computer system?
Again
Expert
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32.2K Messages
16 days ago
@madelainet
Are you doing this on the website? Have you emptied the Trash? Those emails that you've moved into folders also count toward that 10GB of space.
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Latoque
Expert
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29.7K Messages
11 days ago
@madelainet
Did you also look to see how many emails are in your Sent folder? Most people forget about that one.
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madelainet
Visitor
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14 Messages
11 days ago
So I decided to go back into "Sort" and after 4 hours of reading and deleting many more MB emails, 20 quite large MB's, and many more of the KB's, I had to stop for the day. I went back to check my Inbox for emails. There was only one new email. The Postmaster of Comcast sent me an email (the first email I've ever received from the Comcast Postmaster), saying I've reached 95% usage and it's advisable to delete emails so I don't reach exceeding status. Interesting that I never received any emails a month before advising me to delete emails as I was at 98%. Thank goodness I accessed this site where the advice I received was to go to the circle icon to the right of my screen, click on it, and it will tell me what percentage usage I've met. I will check that icon every couple of weeks from now on.
Thank you all so much for coming to my aid and the many suggestions I've followed throughout this ordeal. Each one has been beneficial to me!
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Latoque
Expert
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29.7K Messages
10 days ago
@madelainet
Assuming you are looking at the webmail interface, if you move your mouse pointer to hover over each of the folders, it should tell you how many emails are in that folder. Have you tried that?
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