Visitor

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1 Message

Thursday, April 16th, 2026 10:31 AM

I keep getting the run around with support,

For a few days now I have been trying to change my email passwords.  Whenever I believe that I am getting there I get a message that this cannot be done.  I have been repeatedly getting emails from mailerdaemon.  The support system is a big waste.  Please help!  [Edited: "Personal Information"]

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Expert

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34.4K Messages

1 month ago

@user_j8nn9i 

For a few days now I have been trying to change my email passwords.  Whenever I believe that I am getting there I get a message that this cannot be done.  I have been repeatedly getting emails from mailerdaemon.  The support system is a big waste.  Please help!  [Edited: "Personal Information"]

You can change your password here:  https://xfinity.com/password  

Is the mailerdaemon reporting on one email address or on different ones?  They usually stop after a few days or so.

Official Employee

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1.3K Messages

1 month ago

Good morning @user_j8nn9i have you reported your email concern to our Customer Security Assurance team? 

https://spa.xfinity.com/help/

Visitor

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3 Messages

1 month ago

all i want is my email

Visitor

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3 Messages

1 month ago

i am an 83 year old customer all iam trying to get is my email as usual

Expert

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34.4K Messages

@user_rrdn7w

i am an 83 year old customer all iam trying to get is my email as usual

https://connect.xfinity.com/appsuite  <-----  try here.  If that doesn't work for you post back in this thread.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Official Employee

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2.3K Messages

 

user_rrdn7w Thanks so much for reaching out to us with your email concerns! You can check your Xfinity email at the following link https://www.xfinity.com/email. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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