Good morning user_fc7wys. Thank you for reaching out to us on our Xfinity Forums. I'm sorry to read that you are having trouble with accessing your email. I'm sorry that we are having this issue and I would love to help out. I know how vital it is to keep up with daily communications and email is a main source for many people. Don't fear, we will figure this out.
If you go to xfinity.com and sign in to the email account there, what happens? Do you typically access your email from xfinity.com or do you use an email client?
XfinityPaula
Official Employee
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1.4K Messages
1 month ago
Good morning user_fc7wys. Thank you for reaching out to us on our Xfinity Forums. I'm sorry to read that you are having trouble with accessing your email. I'm sorry that we are having this issue and I would love to help out. I know how vital it is to keep up with daily communications and email is a main source for many people. Don't fear, we will figure this out.
If you go to xfinity.com and sign in to the email account there, what happens? Do you typically access your email from xfinity.com or do you use an email client?
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EG
Expert
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109.6K Messages
1 month ago
Concern moved here to the E-mail help section.
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