I need to download old emails

I need to have old emails downloaded to my email account. I updated my comcast email account on my laptop and lost everything I had saved in my inbox so I'd like to get them downloaded to my comcast account again.

Thank you.

Responses

Accepted Solution

NoNoBadPuppy

Problem Solver

•

514 Messages

11 months ago

Comcast does not keep copies of your emails older than 30 days. Going forward, you need to save the important ones to a destination where they will be safe from changes you make to your account.

https://forums.xfinity.com/conversations/email/deleted-email-retention-period/65328b358dcccb444e082025

2

0

U

user_k2xrsr

2 Messages

Thank you. Is it possible to get the last 30 days resent to my inbox on Comcast? That would help immensely!

11 months ago

0

XfinityChristy

Official Employee

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1.6K Messages

@user_k2xrsr Here is a link to Recovering your Deleted Emails. Please let us know if you have any other questions or concerns we can assist you with.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

10 months ago

0

Email

user_k2xrsr

I need to download old emails

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user_k2xrsr

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