Visitor

 • 

1 Message

Saturday, April 11th, 2026 3:36 PM

I tried Signing into my email account and it says it’s closed. How do I reopen it?

It says my email account has been closed how do I reopen it?

Oldest First
Selected Oldest First

Expert

 • 

34.6K Messages

3 months ago

@user_dobwo4 

It says my email account has been closed how do I reopen it?

You need to log in to webmail at least every 90 days.

Customer Security Assurance may be able to help you.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

Official Employee

 • 

3K Messages

3 months ago

user_dobwo4 Good morning! Did you by chance get the notification for the Yahoo email migration? 

Visitor

 • 

1 Message

I would like to add my email account to my Comcast account. It says that it will not allow messages to come to my email

Official Employee

 • 

724 Messages

 

user_0ua8nm, hello there and thanks for reaching out. I understand you're looking to add your email account to your Comcast account. Can you explain what you mean by that? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here