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Wednesday, November 20th, 2024 11:33 PM

I want to keep this email active bc we use it on the Xfinity app on my wife’s IPhone

I want to keep [Edited: "Personal Information"] email active bc my wife uses it with the Xfinity app on her Iphone

Official Employee

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1.9K Messages

11 days ago

Hello user_9ixnl9, I'm glad you're able to use that email and are looking to keep it active. Have you signed in to the Xfinity Connect website lately with that email? 

 

2 Messages

11 days ago

I am stating I need to keep the [Edited: "Personal Information"]  active in order to use the xfinity app onmy IPhone and Ipad

(edited)

Official Employee

 • 

1.9K Messages

 

user_9ixnl9, as long as the email in question is following our Email policy outlined in this Hyperlink, you won't have to worry about losing that email. Can you please let me know if you're able to access that link? 

 

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