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1 Message
Thursday, July 9th, 2026 7:21 AM
Says it can’t verify me
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Expert
34.6K Messages
15 days ago
What "says it can't verify" you? Please be specific. We can't see your screen.
Official Employee
1.1K Messages
14 days ago
Good morning @user_9m1ukw, and thanks for posting your issue to the Xfinity forums, I hope that this message finds you well. When you say that it can't verify you, can you be a bit more specific as to what it is you are trying to do?
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Expert
•
34.6K Messages
15 days ago
What "says it can't verify" you? Please be specific. We can't see your screen.
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XfinityJeff
Official Employee
•
1.1K Messages
14 days ago
Good morning @user_9m1ukw, and thanks for posting your issue to the Xfinity forums, I hope that this message finds you well. When you say that it can't verify you, can you be a bit more specific as to what it is you are trying to do?
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