Visitor

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1 Message

Thursday, July 9th, 2026 7:21 AM

Identity

Says it can’t verify me

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Expert

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34.6K Messages

15 days ago

Says it can’t verify me

What "says it can't verify" you?  Please be specific.  We can't see your screen.

Official Employee

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1.1K Messages

14 days ago

Good morning @user_9m1ukw, and thanks for posting your issue to the Xfinity forums, I hope that this message finds you well. When you say that it can't verify you, can you be a bit more specific as to what it is you are trying to do?

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