Visitor
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2 Messages
In Europe and can't access email, asks for IMAP password over and over
Other email accounts working fine, but both my comcast email accounts have locked me out on 3 devices (Android-outlook, iOS-apple mail app, and Windows PC-outlook). Everything was working fine when I left the states
XfinityJustinC
Official Employee
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1.7K Messages
6 days ago
Hello, @kennedyseattle thank you for reaching out over Xfinity Forums. I completely understand needing access to your email communications when abroad. I found this previous Xfinity Post regarding similar issues:https://forums.xfinity.com/conversations/email/comcast-email-on-iphone-blocked-when-traveling-internationally/6713e0bf0201304836ce283c
If you're still having issues with the email, are you trying to access those on your phone or through here: https://login.xfinity.com/login ?
Researching I found that if you connect to a VPN based in the US this can also help with email access, please let me know if this is helpful.
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