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Wednesday, January 7th, 2026 9:28 PM

Inactive Comcast.net email account is now closed

How can I get my comcast.net email address back? When I try to log in on the web, it says my account is closed because I did not log in for 90 days. This is true. How can I reactivate it and receive new emails?

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33.3K Messages

3 days ago

@queenbee56 

How can I get my comcast.net email address back? When I try to log in on the web, it says my account is closed because I did not log in for 90 days. This is true. How can I reactivate it and receive new emails?

You can try Comcast Security Assurance.  They may or may not be able to retrieve it depending on how long it's been.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

Official Employee

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940 Messages

23 hours ago

Good afternoon queenbee56.  Typically, if you log in at least once every 90 days, the account would remain active, but if it exceeds 90 days the account, would be closed. Here is some additional information about Comcast email. https://www.xfinity.com/support/articles/email-activity

 

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