@user_793792 Let's take a closer look for you! Please send us a direct message, so we can gather some additional information.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
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I am having the same issue. This morning my inbox was completely empty except for new received emails. None of those went to my trash bin. All of my created folders were fine. I NEED those emails restored.
Thanks for reaching out to us. This link https://www.xfinity.com/support/articles/recover-deleted-email has great information on how to recover your emails that may have been deleted please get these steps to try and let me know if this helps resolving your concern
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMartyR
Official Employee
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1.5K Messages
3 months ago
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BruceW
Gold Problem Solver
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26K Messages
3 months ago
Have you checked "Recover Deleted Items"? See https://connect.xfinity.com/appsuite/apps/faq/index.html#recoverEmail.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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