user_tm1dh2's profile

Visitor

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1 Message

Sunday, June 16th, 2024 12:05 AM

Incoming email blocked!

Incoming email has suddenly been blocked to my Comcast acct.  Why? How to resolve?

Official Employee

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1.8K Messages

5 months ago

@user_tm1dh2 Thanks for posting on our community forums. I'm sorry to hear about the email issues you have been experiencing. Is this happening when accessing the email on our Xfinity Website or a third-party email client (Outlook, Apple Mail)? 

 

(edited)

1 Message

Blocked on Xfinity and Thunderbird

1 Message

2 months ago

do you have a reason for this my daughters school emails are being blocked

Official Employee

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649 Messages

Hey there, @user_6kazdy. Is the school reporting to you that they are getting an invalid recipient response when attempting to send you emails? How is it being confirmed the emails are being blocked? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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