@user_tm1dh2Thanks for posting on our community forums. I'm sorry to hear about the email issues you have been experiencing. Is this happening when accessing the email on our Xfinity Website or a third-party email client (Outlook, Apple Mail)?
Hey there, @user_6kazdy. Is the school reporting to you that they are getting an invalid recipient response when attempting to send you emails? How is it being confirmed the emails are being blocked?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityDilary
Official Employee
•
1.8K Messages
5 months ago
(edited)
1
0
user_6kazdy
1 Message
2 months ago
do you have a reason for this my daughters school emails are being blocked
1
0