1 Message
Internet package
Paid for next day shipping and the item hasn’t made it to UPS yet. Will I be refunded my shipping charge?
1 Message
Paid for next day shipping and the item hasn’t made it to UPS yet. Will I be refunded my shipping charge?
XfinityAldrik
Official Employee
•
1.7K Messages
2 months ago
Thank you for reaching out to us @Witenshimer! Our team would love to take a further look! Could you please send our team a direct message with your full name and full address? To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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