Greetings, @user_h7q8uh! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your email service. You have definitely come to the right place for assistance.
Can you please tell me a little more about what's happening? Are you no longer receiving email from this sender, or are they being rerouted somewhere? Do you know if the sender is receiving non-deliverable notifications when this happens? Are you accessing your email through the online web portal or a third-party email program like Outlook or Apple Mail?
XfinityJamesC
Official Employee
•
2.1K Messages
3 months ago
Greetings, @user_h7q8uh! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your email service. You have definitely come to the right place for assistance.
Can you please tell me a little more about what's happening? Are you no longer receiving email from this sender, or are they being rerouted somewhere? Do you know if the sender is receiving non-deliverable notifications when this happens? Are you accessing your email through the online web portal or a third-party email program like Outlook or Apple Mail?
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