Skip to main content

  • Home

  • Getting Started

    • Offers

U
user_soqb4s
1st Topic

1 Message

Wednesday, December 27th, 2023 11:14 PM

Closed

iPhone email

After resetting my password I can no longer get email on my iPhone . Have had multiple chats and was promised once problem would be resolved, another chat promised a phone call in an hour, which never came, went to my comcast local store but got no help. What can be done to fix this?

Question

 • 

Updated 

11 months ago

70

2

0

Was this helpful?

Latoque

Expert

 • 

29.6K Messages

11 months ago

Did you also reset the password in Mac Mail on the phone and not just in the Comcast account?  I'm assuming you are using the default Mail app on the phone?

0

0

XfinityBenny

Official Employee

 • 

646 Messages

11 months ago

@user_soqb4s  Be sure to follow the advice from our Expert, and use this https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email guide, to re-add the email on your phone if it doesn't work. 

2

0

user_5rnz7m

1 Message

[Edited: "Inflammatory"] link that takes you to other provider's websites.  [Edited: "Inflammatory"]

(edited)

11 months ago

0

XfinityThomasA

Official Employee

 • 

1.8K Messages

Are you experiencing any issues with your Comcast.net email, @user_5rnz7m?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

0

forum icon

New to the Community?

Start Here