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user_kbc35
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2 Messages

Wednesday, March 25th, 2026 3:47 PM

Is my email address ok

I keep getting emails that say I need to verify my email info or pictures and documents will be erased?

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4 months ago

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strega7

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502 Messages

4 months ago

Do you have pictures and documents stored at some online service?  If so, is it the same service that is sending these messages?

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XfinityAirelle

Official Employee

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3.4K Messages

4 months ago

 

user_kbc35 Hi there! Our team is happy to assist you with tthis. Is the email coming from Xfinity? 

 

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user_kbc35

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Yes. From xfinity. But spelled wrong.

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4 months ago

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XfinityMartyR

Official Employee

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3.5K Messages

@user_kbc35

If the email you received has misspellings it is more than likely a phishing email or scam. You can report the issue to our CSA Team here: Report an Issue

 

You can also view the various alerts we have here: Top Phishing Scams

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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4 months ago

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