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user_ekztw6
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Friday, September 20th, 2024 7:19 PM

Is Xfinity blocking emails from reaching Gmail?

For the past few months I haven't recieved alerts messages from X & Discord & possibly some others with the exception of admin messages. Nothing in spam or elsewhere and no blocked filters and plenty of storage. So I tried Outlook & ProtonMail & same problem. Could Xfinity be blocking these domains from reaching my email?

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2 months ago

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XfinityAmandaB

Official Employee

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1.6K Messages

2 months ago

 

user_ekztw6 Thank you so much for reaching out for help with not getting email alerts from a few platforms in your Gmail. We can have spam filters blocking messages if you are using an Xfinity.net email address and forwarding your messages to your Gmail. I would check your native Xfinity email at Xfinity.com for your spam filter options there. If not working with your Xfinity email address being sent to your Gmail I would reach out to Gmail support for more help. 
 

 

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