U

Visitor

 • 

1 Message

Monday, May 19th, 2025 8:28 PM

Issues receiving emails. [Edit]

I can not receive mail

Expert

 • 

31.6K Messages

4 days ago

@user_r5wefp 

I can not receive mail

Can  you elaborate?  Are you trying to log in to webmail [ https://connect.xfinity.com/appsuite ] and it's not letting you?  If that's the case are you getting any errors?  If so, what are they?

Are you able to log in, but you're not seeing any new emails?

Are you using a third party email app like Outlook or Thunderbird?

Are you trying to log in on your phone?

Official Employee

 • 

1.3K Messages

2 days ago

 

user_r5wefp Thanks for reaching out to us here to let us know about you email issue! So we can help, can you please tell us a bit more about the issue you are experiencing? Are you having an issue viewing your email online at xfinity.com/email or through an email management program like Outlook? 

 

forum icon

New to the Community?

Start Here