Doug4213's profile

Visitor

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1 Message

Tuesday, February 13th, 2024 1:19 PM

Closed

Keep sent messages in sent box

When I send a new message from Xfinity email, or reply to an email, the sent message does not appear in my sent mailbox, even though there are messages in that box that were sent some time ago.

Expert

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29.6K Messages

9 months ago

Are you using only the webmail interface, or a desktop client or mail app of some kind?  If either of the latter, try sending using only the webmail and see if the same thing happens.

Official Employee

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1K Messages

9 months ago

Hello there @Doug4213 ! As @Latoque mentioned, indicating how you are using your email, via Webmail  or an email client , would help us to direct you to a solution. Thanks!

Visitor

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5 Messages

email client on Xfinity

Visitor

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5 Messages

4 months ago

need to know how to view deleted emails on Xfinity 

Visitor

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5 Messages

deview deleted emails on Xfinity

Visitor

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5 Messages

i need to knopw how to view deleted emails on Xfinity

Visitor

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5 Messages

don.t know what you want?

Expert

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29.6K Messages

@user_4a7ddf 

Did you try looking in the Trash folder?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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