Hello user_8f4044 , Sorry to hear that your emails appear to be missing. If your email folders are empty, it may be due to hidden folders. To check if folders are hidden, click the triangle icon next to "My folders" or select "Hide Folders" at the bottom of the screen. Let me know if that fixes anything.
XfinityMatthew
Official Employee
•
189 Messages
6 hours ago
Hello user_8f4044 , Sorry to hear that your emails appear to be missing. If your email folders are empty, it may be due to hidden folders. To check if folders are hidden, click the triangle icon next to "My folders" or select "Hide Folders" at the bottom of the screen. Let me know if that fixes anything.
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