Visitor
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5 Messages
Mac mail client stopped working
My mail app on my MacBook stopped connecting to the comcast server or receiving messages. When I enter my password I get an error message, "unable to verify username or password." I've already tried:
-Changing my password
-Checking the "Third party access security" setting (the box is checked)
-Checking the incoming mail server settings on my mail app (pop3.comcast.net and Port 995)
Also, since I changed my password my iPhone mail app won't connect either.
I've seen some people on the forum having a similar issue but I haven't found a solution.
user_5mxpsg
Visitor
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5 Messages
10 days ago
To add additional information, I got a new MacBook a few weeks ago so the issue is happening since setting that up. It worked fine at first, though.
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XfinityArmand
Official Employee
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2.3K Messages
8 days ago
Thanks so much for taking the time to reach out to Xfinity Support @user_5mxpsg! We are so glad to hear from you and want to help in any way that we can to ensure you're having the best experience with your service. No worries! You have reached out to the best team to help get things ironed out for you. Can you tell me if you have been able to apply any necessary updates to your devices?
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