Visitor
•
2 Messages
mail filter rules page broken
Going to Settings -> Mail -> Filter Rules results in an empty page.
Going to Inspect -> Networking in Chrome shows a network request to https://connect.xfinity.com/appsuite/api/mailfilter/v2 failing after ~30 seconds:
{
"error": "An error occurred inside the server which prevented it from fulfilling the request.",
"error_params": [
"imap-east.ge.xfinity.com",
4190
],
"categories": "ERROR",
"category": 8,
"code": "MAIL_FILTER-0014",
"error_id": "<redacted>",
"error_desc": "Error in low level connection to sieve server imap-east.ge.xfinity.com at port 4190"
}
Again
Expert
•
32.3K Messages
4 days ago
@user_57vuci
My page is working fine. Have you cleared your cache and cookies, signed out, closed your browser and then started a new session?
1
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