Skip to main content
user_z81qqb
1st Topic

Visitor

 • 

2 Messages

Wednesday, January 21st, 2026 11:07 PM

Migration to yahoo is a NIGHTMARE

I have been able to use Yahoo to email.  I'm sending and receiving just find.  However, I want to do so in Outlook.  Please don't send over the settings.  I have tried it all.  I DELETED my account and started from scratch.  I simply says there is trouble connecting to the server.  I have cleared/deleted/reset/shutdown antivirus (It was working fine before)   I have an outlook.com email that is working fine.  What can I do to use outlook again???

Question

 • 

Updated 

25 days ago

153

3

0

Oldest First
Selected Oldest First
XfinityBradM

Official Employee

 • 

1.3K Messages

2 months ago

Have you attempted to update your IMAP settings within Outlook? There was a setting within our email client that was required to be selected for 3rd party apps to access the email address. Have you poked around in the Yahoo Mail settings?

3

0

user_z81qqb

Visitor

 • 

2 Messages

First - I have used Outlook since literally it was first introduced.  So I'm pretty good at it.

Server imap.mail.yahoo.com/Port: 993/Encryption: SSL/TLS.  Outgoing Mail: (SMTP).  Server: smtp.mail.yahoo.com/Port:465 (or 587)/Encryption: SSL/TLS.  Authentication Same as Incoming.  Using the App Password?  Yes.  Tried with Microsoft PW as well.   Have I "Poked around" Yahoo mail?  Yes but did not find anything I could change that made sense.  Like I posted, I have tried every configuration possible.  Or have I?  Thanks for the help!

Thumbs up

Reply

2 months ago

0

XfinityChristy

Official Employee

 • 

2.7K Messages

 

user_z81qqb Thank you for following up and providing those specific details! It’s clear you’re very experienced with Outlook, and we appreciate you confirming those server settings and the App Password right away. Since the standard configuration is correct, there is one "hidden" setting that often causes this roadblock. Within your email settings via a web browser, please ensure the "Third-party app access" or "Allow apps that use less secure sign-in" toggle is turned on. Even with an App Password, this master setting sometimes needs to be cycled off and back on to trigger a connection.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Thumbs up

Reply

2 months ago

0

user_12pi8h

Visitor

 • 

4 Messages

I am having the same issue and google just told me the same thing but i cannot find anywhere in my Xfinity account or yahoo this "third party access or allow apps that use less secure signin". Where is that? [Edited: All Caps]

(edited)

Thumbs up

Reply

28 days ago

0

EG

Expert

 • 

116.9K Messages

2 months ago

Concern moved here to the E-mail help section.

0

0

BruceW

Gold Problem Solver

 • 

27.2K Messages

28 days ago

@user_12pi8h: ... Xfinity account or yahoo ... "third party access or allow apps that use less secure signin ...

4

0

user_12pi8h

Visitor

 • 

4 Messages

@BruceW​ None of this works. I think the issue is Outlook Professional 2019.

Thumbs up

Reply

27 days ago

0

XfinityNatalie

Official Employee

 • 

667 Messages

@user_12pi8h, Thank you for confirming you have reviewed the links provided by @BruceW. Have you tried checking for any updates for your Outlook Professional 2019? Let us know if you have completed these steps below as well. 

 

-Open the application

-Go to File 

-Office Account

-Select Update Options
-Click Update Now. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Thumbs up

Reply

26 days ago

0

user_12pi8h

Visitor

 • 

4 Messages

They only update to 365. I hate that you pay for a program, then they only offer upgrades that make you pay and pay. The agreement then is to give up your privacy. Trying to just ask Yahoo is another joke. AI says it should work but yahoo could/should answer that but can't get a human easily.

Thumbs up

Reply

26 days ago

0

user_12pi8h

Visitor

 • 

4 Messages

I didn't do anything different  but use yahoo chat. After doing the same thing over and over...it finally began working. VERY THANKFUL. To whoever you are, you helped me not give up. HAVE A GREAT WEEK.

Thumbs up

Reply

25 days ago

0

forum icon

New to the Community?

Start Here