missed-spam@comcast.net mailbox full

I regularly forward spam email to the Comcast Missed Spam mailbox, and it does seem to help cut down om the spam I get.

Unfortunately, for the last week every message I send there is undeliverable as the mailbox is full. What's up with that!

This is what I get:

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

* missed-spam@comcast.net

Reason: recipient mailbox full

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XfinityAlex

Official Employee

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938 Messages

29 days ago

@user_tr50a thanks for the report.

I found the systems generating that error, and I'm working to get this resolved ASAP.

FWIW, the best way to report spam in webmail is to use the spam button at the top. In a third party client via IMAP, moving the message to the spam folder should do the same.

2

Again

Expert

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32.7K Messages

@XfinityAlex

Thanks for tracking this down, Alex! I appreciate all that you do for us, which is a lot!

(edited)

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28 days ago

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user_tr50a

Regular Visitor

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23 Messages

@XfinityAlex I am no longer getting the error, so whatever you found fixed it issue.

Thank You!

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26 days ago

0

Again

Expert

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32.7K Messages

1 month ago

@tremblay50

I regularly forward spam email to the Comcast Missed Spam mailbox, and it does seem to help cut down om the spam I get.

Unfortunately, for the last week every message I send there is undeliverable as the mailbox is full. What's up with that!

This is what I get:

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

* missed-spam@comcast.net

Reason: recipient mailbox full

I would just start deleting it.

0

XfinityEricB

Official Employee

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2.6K Messages

1 month ago

tremblay50 Thanks for reaching out about the error message for spam. Since it started have you emptied the spam folder completly? If you are unsure how to do so:

Right-click the Menu button next to the Spam folder.
Select Empty Spam to erase all spam emails.

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user_tr50a

Regular Visitor

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23 Messages

It's not my spam folder that is full, it is the Comcast Missed Spam inbox that is full, for reporting spam emails.

I empty my spam folder daily.

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1 month ago

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XfinityEricB

Official Employee

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2.6K Messages

tremblay50 To confirm, you are referring to the folder for reporting spam emails is now full correct?

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1 month ago

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user_tr50a

Regular Visitor

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23 Messages

No, the Comcast mailbox that receives spam email reports is full:

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

* missed-spam@comcast.net

Reason: recipient mailbox full

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1 month ago

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XfinityJamesC

Official Employee

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2.5K Messages

My apologies for the misunderstanding, @tremblay50. I just tried forwarding a test message to the missed-spam inbox, but I did not get an immediate bounce back, at least not from my Comcast email address. Do those normally come back to you right away, or does it take a few minutes? Can you please try logging in to the webmail page at https://xfinity.com/email and tell me if the spam/phishing icon gives you a similar error or bounce back?

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1 month ago

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user_tr50a

Regular Visitor

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23 Messages

It comes back almost immediately.

I have started sending it to both the report-spam and abuse addresses noted in one of the replies, only the report-spam mailbox comes back as full.

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26 days ago

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strega7

Contributor

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444 Messages

1 month ago

Folder? That's an email address that is documented here:

https://spa.xfinity.com/help/email-abuse?faq=report-spam-email

But with xfinity getting out of email, I suspect whoever used to look at that has been reassigned to something else.

2

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user_izfl75

Visitor

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2 Messages

I have always sent my spam messages as attachments (per their request) to missed-spam@comcast.net. for several years.

So what do we do about spam now? Ditch Xfinity completely?

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30 days ago

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Again

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32.7K Messages

@user_izfl75

I have always sent my spam messages as attachments (per their request) to missed-spam@comcast.net. for several years.

So what do we do about spam now? Ditch Xfinity completely?

Just start deleting it.

If you go here https://spa.xfinity.com/help/email-abuse and try clicking on the Email Abuse icon you'll notice that it no longer works. Chances are, with the migration, that Inbox has been closed, but I do not know that for certain at this point. I'll need to make an inquiry to find out.

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30 days ago

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BruceW

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26.8K Messages

29 days ago

@Again wrote: "... If you go here https://spa.xfinity.com/help/email-abuse and try clicking on the Email Abuse icon you'll notice that it no longer works. ..."

It only appears that way because your link already specifies that you are want to know about "Email Abuse". If you visit https://spa.xfinity.com/help/ I believe you'll see that all five of those tiles are still active. If you link directly to one of them (https://spa.xfinity.com/help/advanced-security,
https://spa.xfinity.com/help/email-abuse, https://spa.xfinity.com/help/identity-theft, https://spa.xfinity.com/help/network-abuse, https://spa.xfinity.com/help/postmaster) its tile appears inactive because you're already on the page it links to.

It is IMHO an odd design decision, but there we are.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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user_izfl75

Visitor

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2 Messages

29 days ago

Two different reps have told me to switch from missed-spam@comcast,net to abuse@comcast.net. As before, forward as attachment. That seems to work.

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XfinityJon

Official Employee

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639 Messages

Hey there our expert @BruceW shared some helpful information above. Please let us know if this helps.

I am an Official Xfinity Employee.
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28 days ago

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XfinityAlex

Official Employee

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938 Messages

@user_izfl75 That is not correct IMO.

When you forward a message (not as an attachment) it loses critical information. If you're using webmail, use the "spam" button at the top, it will do the correct thing. If you're using a third-party client (Outlook, Thunderbird, Mac Mail, etc), move the message to the spam folder, it will do the correct thing.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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26 days ago

Email

user_tr50a

missed-spam@comcast.net mailbox full

XfinityAlex

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user_tr50a

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XfinityEricB

user_tr50a

XfinityEricB

user_tr50a

XfinityJamesC

user_tr50a

strega7

user_izfl75

Again

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

user_izfl75

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