missing group email addresses that disappeared

What you’re describing usually happens after an update when the contact groups are still there on the backend, but the option to view or edit them isn’t showing properly in the current interface.

Since you’re still able to send emails using the group name, that’s a good sign the groups themselves haven’t been lost, it’s more of an access or display issue.

Let’s try a couple quick things first:

• Log out of your email and sign back in
• Clear your browser’s cache and cookies
• Try accessing your email from a different browser or device

If the groups still don’t appear after that, we’ll want to take a closer look at your email settings and version to see what changed with the update and how we can restore access to manage those groups.

We’re here to help get this back to normal so you can manage your lists again.