MitchW's profile

Visitor

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1 Message

Wednesday, April 30th, 2025 11:40 AM

MS Office 365 Calendar Integration Issues

Calendar invites sent to my comcast.net email do not appear in my Outlook 365 calendar upon acceptance.   I can't even create an event and invite others as those options are greyed out.  I just got a new Mac Air M4 and can access my Xfinity email but having issues with with calendar sync.  Any suggestions?

Official Employee

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1.5K Messages

2 months ago

Hi there, @MitchW! Thanks for reaching out to us here on the Community Forum. I would recommend verifying your account settings are accurate using the information here: https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email If there continues to be an issue, you may need to reach out to Microsoft. We have no restriction on using your mail for this feature that I am aware of. I wish I had more to share, but our support of 3rd party mail clients is limited for these advanced features. 

New Poster

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2 Messages

I have the same problem and this isn't correct. Because Xfinity emails do not have a native calendar function, there's not a way to have anything other than a local calendar in Outlook as far as I'm aware.

Official Employee

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141 Messages

Hi @rguthrie1324, thank you for taking the time to visit our community forums today! At this time, the Comcast.net email platform will not sync calendar invites with Outlook.

This article below has more detailed information about what exactly will sync with the Outlook calendar.

Sync basics - what you can and cannot sync




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