Visitor

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1 Message

Tuesday, October 28th, 2025 4:52 AM

my comcast email

i can't get into my comcast email

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Expert

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33.9K Messages

5 months ago

Official Employee

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2K Messages

5 months ago

Hello user_1gjnv7! Thank you for reaching out to us here on our Xfinity Forums. I'm sorry to read that you are having trouble with accessing your email. Did the link that @Again shared help with gaining access? Email has become a vital source of communicating, so I would love to help out and make sure that you are able to access your email. Please let us know if you are still having an issue, so we can help correct the trouble. 
Thanks for the email link @Again

Visitor

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1 Message

1 month ago

Where is my comcast/infinity email?

Expert

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33.9K Messages

@user_3iccxh

Where is my comcast/infinity email?

If you haven't migrated to Yahoo! Mail your email is here: https://connect.xfinity.com/appsuite  

If you have migrated your email is here:  https://mail.yahoo.com/ 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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3K Messages

 

user_3iccxh Thank you for stopping by to help with your email. As @Again mentioned, if you have already received the invitation to upgrade and moved to a Yahoo email account, you can access your email account using this direct link: https://mail.yahoo.com/  

If you have not moved your email, you can still access your email address using the normal page here.

If you are having issues accessing your email with those options, let me know. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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