Visitor

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2 Messages

Monday, March 9th, 2026 9:35 PM

My Comcast email

My email never migrated to Yahoo. Is there a way to get it?

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Expert

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33.8K Messages

4 days ago

@user_62r0kz 

My email never migrated to Yahoo. Is there a way to get it?

Did you get the invitation to migrate to Yahoo! Mail?  If you did, did you follow the instructions?  The migration is something you have to do, it's not automatic.

Regarding email migration to Yahoo! Mail  It’s currently optional to make the switch. Eventually, we do plan to migrate everyone to the Yahoo servers (probably by late 2026) to keep our email systems streamlined. We’ll keep you posted as that timeline gets closer!

Visitor

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14 Messages

4 days ago

You have to drill down into this thread, but several Xfinity reps commented that the move is no longer mandatory. Unfortunately the thread was just closed by someone who is not even an Xfinity employee even though the thread was still active with new commenters.

https://forums.xfinity.com/conversations/email/not-good-comcastnet-email-is-moving-to-yahoo/6893333a6aa068680c11de17

I would attach screenshots from that thread but apparently I do not have the option to attach images to my posts.

https://forums.xfinity.com/conversations/email/not-good-comcastnet-email-is-moving-to-yahoo/6893333a6aa068680c11de17?commentId=68ecd98cd095ac03815cc2a6&replyId=696a9492bef17951d8081237

(edited)

Official Employee

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2.3K Messages

3 days ago

 

user_62r0kz Do you still have access to your Comcast email or are you locked out? 

 

Visitor

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2 Messages

When I log into my Comcast email, it says "we have moved to Yahoo" and when I click on that, it takes to me to my already existing Yahoo email account and there are NO Comcast emails there.  None.  

Official Employee

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2.3K Messages

I am an Official Xfinity Employee.
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