Visitor
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1 Message
My email account is locked; it stopped posting new activity on the 12/9/25 ~7:30pm
My email account is locked. I can sign in but there has been no activity since 12/9/25 around 7:30pm. Please assist me. My cell phone number is [Edited: "Personal Information"].
XfinityMatthew
Official Employee
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1.2K Messages
5 days ago
Hello @user_at4l5t When was the last time you signed in to the email previously? Did you get any notifications about the email migrating to Yahoo? We are making that transition slowly through this upcoming year.
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