Steveo5's profile

Visitor

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4 Messages

Tuesday, March 11th, 2025 4:39 PM

My email from address always show as my name plus LAST_NAME. How can I remove the LAST_NAME?

My email from address always show as my name plus LAST_NAME.

How can I remove the LAST_NAME?

Visitor

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4 Messages

24 days ago

I should add that I am accessing my email through Google Chrome at https://connect.xfinity.com/

Official Employee

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1.9K Messages

22 days ago

@Steveo5

 

Thanks for reaching out. This link https://www.xfinity.com/support/articles/how-to-change-your-username  has great information on how you can change your xfinity user ID name

Visitor

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4 Messages

Thanks but I am not looking to change my actual username. I want to change the display name that shows when ever I send an email. I am using the web interface to send emails.

Gold Problem Solver

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26.3K Messages

22 days ago

... How can I remove the LAST_NAME?

Did you check the down arrowhead at the end of the "From" line in the Compose window? Is anything funky listed there, or if you click "Edit names"?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Visitor

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4 Messages

That worked! Thanks Bruce.

Official Employee

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1.2K Messages

I am happy to hear the steps work from @BruceW! Please let us know @Steveo5 if you have any other questions/concerns, we are happy to help! 

I am an Official Xfinity Employee.
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