Hello, user_um2289! We are happy to help with your email box. Can you tell me more about what is happening? Are you unable to log in or are messages not coming through?
user_xydsap, thank you for letting us know you're running into similar issues as well. Has it been a long time since you have accessed your email, or were you able to log in just recently? Are you using the Xfinity website or a third party app like Outlook?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hello, user_y38gmc! Thank you for joining us here on the Forums. Can you tell me a bit more about what you're experiencing and how you're checking your email?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi, the emails for me and my wife haven't been working since last Thursday. I can access them through the Xfinity online but it is really slow. We are using iPhones and Outlook on home computers.
My email is not working. I have tried closing the app, restarting my computer, unplugging the router, nothing works. I have internet, but I am not receiving my email.
user_9a7ad0 My team can help you today. How are you trying to access your email? Are you receiving any kind of error code/message?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRay
Official Employee
•
2.7K Messages
3 months ago
Hello, user_um2289! We are happy to help with your email box. Can you tell me more about what is happening? Are you unable to log in or are messages not coming through?
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user_9a7ad0
1 Message
2 months ago
My email is not working. I have tried closing the app, restarting my computer, unplugging the router, nothing works. I have internet, but I am not receiving my email.
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