Hello, and welcome to the Xfinity Forums community, bj6116. It's important to us that you're able to access your email and we can help. Can you walk me through how you're accessing it, what client you're using and any error code or message you're running into along the way? We'll get this sorted out.
I can't sign into my email. Why is this? Its a struggle everytime I try to sign.
We don't know, because you haven't described the problem you are having in any detail. What happens when you try to sign in? What goes wrong, and where does it go wrong?
Describing problems in an much detail as possible (without including any personal information!) improves the odds of getting a prompt and helpful answer.
If you can't find a link to the Comcast.net email site on a Comcast/Xfinity page, use https://connect.xfinity.com/, and add a bookmark or favorite to the web email page.
If that's not your problem, what is?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
XfinityThomasA
Official Employee
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3.1K Messages
3 months ago
Hello, and welcome to the Xfinity Forums community, bj6116. It's important to us that you're able to access your email and we can help. Can you walk me through how you're accessing it, what client you're using and any error code or message you're running into along the way? We'll get this sorted out.
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BruceW
Gold Problem Solver
•
26.9K Messages
3 months ago
We don't know, because you haven't described the problem you are having in any detail. What happens when you try to sign in? What goes wrong, and where does it go wrong?
Describing problems in an much detail as possible (without including any personal information!) improves the odds of getting a prompt and helpful answer.
If you can't find a link to the Comcast.net email site on a Comcast/Xfinity page, use https://connect.xfinity.com/, and add a bookmark or favorite to the web email page.
If that's not your problem, what is?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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