Visitor

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1 Message

Monday, October 20th, 2025 3:29 PM

my email

I'm looking for my email and it is very difficult to retrieve it! xfinity is making this very troubling

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Expert

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33.1K Messages

2 months ago

@user_c2e188 

I'm looking for my email and it is very difficult to retrieve it! xfinity is making this very troubling

Official Employee

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1.1K Messages

2 months ago

Good morning @user_c2e188 you can sign into your email here: 

https://www.xfinity.com/email

Would you mind trying to sign in for me when you have a moment?

Visitor

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1 Message

16 days ago

why do I have so much trouble getting into my email

Expert

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33.1K Messages

@user_v8n6ng

why do I have so much trouble getting into my email

Could you please explain the problem you're having "getting into my email"?  Are you accessing your email through webmail or through a third party email app like Outlook, Thunderbird, Apple/Mac Mail?  What error messages are you getting?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

 • 

731 Messages

Hello @user_v8n6ng, thanks for your comment. Can you elaborate more on your email issue? Are you running into an error when logging into your email? 
@Again thank you. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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