My email

Hey there, @moielt, thanks for reaching out through Xfinity Forums regarding your email account. We are happy to help with troubleshooting your email. Are you getting an error message, and how are you accessing your email?

Not Accessibility/disability related.  Moved to Email.

@moielt 

Why I can not access my email

• How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
• Are you getting any error messages, and if so what are they?
• Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
• If you're a new Comcast customer, you won't have a comcast.net email address.