How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account?
@user_npkorx Not sure if you saw the reply from our awesome Forums Expert and my great coworker Tommy? Let me know if this was helpful.
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user_npkorx Thank you for the post! How are you checking your email? Are you attempting to log in through the browser to the webmail, or it is set up through a system like Outlook?
Latoque
Expert
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30K Messages
4 days ago
@Cuchy1235959
How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account?
1
XfinityTommy
Official Employee
•
3.3K Messages
2 days ago
user_npkorx Thank you for the post! How are you checking your email? Are you attempting to log in through the browser to the webmail, or it is set up through a system like Outlook?
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