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Monday, March 18th, 2024 1:14 PM

Closed

My emails disappeared

All of my emails disappeared for 2024, I need them! Please help

Official Employee

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2.8K Messages

8 months ago

 

user_ss5xht Thank you for taking the time to reach out to us here on our Xfinity Forums! I can understand the frustration if you are missing emails. Have you already checked to make sure that your email storage isn't full? If you haven't already can you please check to make sure that isn't the the case? If it is full it does begin deleting your older emails. You can click here for directions on how to check your storage.

 

Official Employee

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881 Messages

8 months ago

@user_ss5xht They found a bunch of messages in a trash folder.  They put them in a folder called "restore_03202024" or similar.  Let us know if you have questions.

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