Visitor
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1 Message
My SSL Certificated websites are blocked only by xfinity
My website started getting blocked about a week ago. I've submitted two report a blocked website tickets, no response and not change in access. I done the following:
- Check local network status
- Reboot the gateway
- Changed browsers
- Changed computers both mac and pc
- Turned off Xfinity xFi Advanced Security, and Wifi hotspot
- Changed DNS servers
My Verizon mobile internet access works when using my cell as a wifi hotspot with the same computers. All services are blocked.
XfinityChelseaB
Official Employee
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1.7K Messages
15 days ago
Hello @user_262b1q, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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