U

Thursday, February 1st, 2024 11:04 PM

Closed

New Xfinity Page Ponderous

I used to be able to login to email easily--enter email address and password, bingo.  Now we have two pages, first for the email, second for the password, and then we are off to another page where we get all sorts of info I don't care about and now I have to go fish for getting to email. Ah! Click the gizmo in upper right corner and down to "check email."  I cannot believe the user base wanted this, but I thought I would ask.

Accepted Solution

Expert

 • 

31K Messages

10 months ago

@user_erjz9k 

I suggest you bookmark the email page once you sign in.  That way you can click on the bookmark to get to email.  But, you need to have cookies set so that your login is remembered.

https://connect.xfinity.com/appsuite/

(edited)

Official Employee

 • 

1K Messages

10 months ago

@user_erjz9k, thank you for reaching out using the Community Forums page. We understand not all updates are the most ideal for everyone, but we are always looking for ways to improve. I recommend leaving your feedback here, so that we can look into an option that works best for you and maybe others as well. 

2 Messages

Yes.  I received a response that suggested I change my home page to the page that shows my emails. By doing this, I go from putting in my name and then password, and voila, I am right into email without all of the intervening stuff I don't care to see.

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