Frequent Visitor
•
20 Messages
No Spam Filter?
For the past few months I've been receiving more Spam in my inbox than in my Spam folder. Does't Xfinity filter Spam anymore?
Frequent Visitor
•
20 Messages
For the past few months I've been receiving more Spam in my inbox than in my Spam folder. Does't Xfinity filter Spam anymore?
kdr22
Frequent Visitor
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8 Messages
3 months ago
Good to see I'm not the only person with this issue.
Why is this happening and why?
More importantly, when might we hope for a resolution to this issue?
Surely there must me more people experiencing this issue!
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XfinityRay
Official Employee
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2.7K Messages
3 months ago
Hi there, voyager62! We still have the Spam filter for our email boxes. You can also manually mark them as Spam which helps the systems pick up the ones that are not being sent there automatically.
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VW12
Frequent Visitor
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30 Messages
3 months ago
Sure they have spam filters - just not for you. I forward spam emails imitating large corporations to their designated spam collection and removal addresses. Typically these are cos like PayPal, McAfee, and now the latest is the Docusign scam. I forwarded the email to the designated spam reporting email at Docusign. And what happened???? Xfinity blocked it because of its "questionable" content. Explain to me why your brilliantly effective spam filter could pick up and reject a spam msg when I forward it but you were totally unable to catch it and the other 20-25 I received so you actually delivered it to me. Since Xfinity does nothing to stem personal email spam, I started sending to the companies imitated in the messages. BUT Xfinity catches them and ignores its customers. What a business model.
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