Visitor

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1 Message

06/30/2026 1:04 AM

Not getting email

I have not received email for 2 days

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Expert

 • 

34.9K Messages

3 months ago

@user_ks298f 

I have not received email for 2 days

Can you give us more details? 

New Poster

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3 Messages

2 months ago

I dont have or use yahoo. Need to gey my email from comcadt. Need to pay a bill or get charged a fee

Expert

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34.9K Messages

@ladyhawk107

I don't have or use yahoo. Need to get my email from comcast. Need to pay a bill or get charged a fee

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Official Employee

 • 

1.5K Messages

Hello @ladyhawk107, thank you for your comment. @Again asked some great questions. Thank you. So that we can have a better understanding of your issue, can you provide us with more details on what you are encountering? Are you getting an error message when trying to access your email from the Xfinity site? Are you using a third-party email client and aren't receiving emails? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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