user_rba47's profile

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1 Message

Friday, July 25th, 2025

Not Getting Emails in My App [Edited]

Why am I not getting my emails in my app on my phone and iPad? This just started Tuesday. 

I enter my password in settings and sometimes it takes it and sometimes it says my password is incorrect.

When I go to Xfinity.com and sign in, my password works.

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Official Employee

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2.3K Messages

10 days ago

 

user_rba47 Hello! Thank you for reaching out to us here on our Community Forum. Are you still having email issues? Please let us know.

 

Visitor

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5 Messages

10 days ago

Hi, I'm having a similar issue for the last 2 days on my MacBook and iPhone mail apps. It's not accepting my password, even though I can sign in on xfinity.com using the password. I even tried changing the password but it didn't help.

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