U

Visitor

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1 Message

Sunday, May 4th, 2025 4:46 PM

Not receiving any email for over 24 hrs

My account was hacked, so I changed my password. No email has come thru since then, over 24 hrs.

Visitor

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1 Message

20 days ago

not receiving email on my [Edited: "Personal Information"]

(edited)

Official Employee

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1.7K Messages

Thank you for reaching out here @user_o8u7io. If you are still having issues with your email service we would be happy to look into that from here. Are you having that problem on the Xfinity site or through a third party provider like outlook?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

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1.9K Messages

18 days ago

Hi there, @user_cypz9k I'm so sorry to hear that you are not receiving emails. Since it's been a few days since you last posted, are you still having trouble getting your emails? If so, please reach back out so we can assist you further.-Richard

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