My problem has not been corrected. I'm still not receiving emails.
So they aren't being forwarded? and you checked the website?
Are you using a third party email app?
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I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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@capel1Hello and thank you for reaching out via our Xfinity Community Forums. I’m so sorry to hear that you haven’t received any emails since September 14. That must be really frustrating, and I’d love to help get this sorted out for you. Could you let me know if you've noticed any error messages when trying to access your email? Also, are you logging into your email account at Xfinity.com or are you using an email client like Outlook?
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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Again
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31K Messages
2 months ago
@capel1
From the connect.xfinity.com/appsuite website check to see if Auto forwarding may have been turned on.
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