Not receiving emails

@Billyboy19, thanks for reaching out on our Xfinity Forums. Is this affecting all incoming emails? Do you check your email using our webmail or a third party mail client?

Hello Abel.  No, mine is limited to several email accounts that I can’t receive emails from, but, they get mine.

I do use both yours and a 3rd party.  Same results…

Also, my issues started in March as well.  Does this have anything to do with the Yahoo transition?

Thank you for letting us know @Billyboy19 I would like to take a look at the account to see if we can troubleshoot the issue. 

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