Visitor

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1 Message

Friday, September 12th, 2025

opening attachments in email

For the past 3 days I am not able to open attachments included in my email, I have to download each one.  Is there some way to change this back to how it used to be?

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Expert

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113.8K Messages

28 days ago

Concern moved here to the E-mail help section for assistance. 

Official Employee

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2.5K Messages

26 days ago

Hi there, @user_a8oe3r I'm sorry for the trouble you are experiencing with trying to open attachments. Thank you for reaching out. Let's get your attachments resolved so that you can see the images and files you are being sent via email. We wouldn't want you to ever miss any form of important communication or correspondence. The Xfinity Forum team is here to help, first and foremost have you made any changes to your email settings recently? Also, are you using a third party application to access your emails?-Richard

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