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user_soc3li
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Friday, February 2nd, 2024 5:23 AM

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@oregonstate.edu

Email sent from @oregonstate.edu are not getting through to my @comcast.net account and used to.  Any idea why?

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10 months ago

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XfinityBillie

Official Employee

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2.8K Messages

10 months ago

@user_soc3li I can definitely understand the frustration if you aren't receiving emails from oregonestate.edu. Have you already checked your spam and junk folders? I would also check your email settings to be sure you haven't set up a rule inadvertently for those emails. You can click here to review how to check your email settings.

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user_soc3li

2 Messages

@XfinityBillie​ the person who sends these emails out from @oregonstate.edu can get them to post to all other types of email inboxes except @comcast.net.  I've checked all of my folders including spam, and I'm not getting them. 

10 months ago

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XfinityEricB

Official Employee

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1.7K Messages

 

Did you find any settings in your email that would be blocking the emails from coming through?

 

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10 months ago

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XfinityAlex

Official Employee

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881 Messages

@user_soc3li I'm seeing some problematic messages coming from their systems, not passing DKIM/SPF, so then failing their DMARC policy (sorry, I know that's jibberish).  These are not from "@oregonstate.edu", but from a third-level domain.  Do you have any other information you could share? (feel free to DM me if that's better for private data)

10 months ago

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