outbound emails not sending in outlook

Outbound emails not sending and stay in outbox. When I go to the settings they appear correct but I am getting message, Something went wrong and outlook couldn't save your account settings. Can anyone help with this?

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XfinityJoe

Official Employee

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991 Messages

12 hours ago

Good morning @sanmo could you try signing in at https://www.xfinity.com/email and try to send an email

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sanmo

Frequent Visitor

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16 Messages

Yes, I can send emails directly from the server but not through my outlook account. I am receiving emails through my outlook account. My outlook is not 365. Thanks!

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12 hours ago

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XfinityJoe

Official Employee

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991 Messages

Thank you for checking. Our support for third-party email clients is limited. When you have a moment, follow the steps in the support articles below to make sure access to third-party email programs is enabled.

https://www.xfinity.com/support/articles/third-party-email-access

https://www.xfinity.com/support/articles/update-pop3-110-995

https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

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12 hours ago

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sanmo

outbound emails not sending in outlook

XfinityJoe

sanmo

XfinityJoe

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